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Our culture

We’ve built a culture of trust and transparency by giving everyone the freedom to work in the way that maximises people’s strengths and capabilities and allows room for personal growth.

In a world where data and digitalisation change by the hour, we know that achieving consistent and superior delivery is more than just a challenge – it’s an opportunity. Proact is built on a strong foundation of proud customer delivery – we care about the difference we make for our customers and that drives us to strive for excellence in all that we do.  So we rely on our three core values to shape the way we approach every project and drive the way we make every decision.

Our values 

Integrity means that you can depend on us, our solutions, our principles and our actions. We navigate by our own compass based on honesty, trust and transparency. We are open and clear in our communication. We trust each other and those we do business with, and show them respect and understanding. And we deliver on our promises and agreements.

Commitment is the foundation of all our relationships. We formulate clear goals and keep them in focus, always keeping our customer’s needs in mindWe engage on projects to assure the highest service levels – while flexing in response to changing demands. We share challenges, share the big picture, and share our energy. And always with fairness and heart.

Excellence is what we contribute and what we build with. Excellence is our essence. Decades of experience have given us a knowledge bank and the wisdom to apply it well. Employee recruitment, training and development reflect deepening specialist competence. We use our skills and tools to create ingenious solutions for new challenges, in a lasting way.

What else makes us Proactivists?

Proactivists are curious, brave, accountable, determined, ambitious, supportive and respected. Professional in everything we do and of change, we share a passion for data innovation at every level.

Here, you can bring your whole self to work. You’ll share our passion for putting the customer first, you’ll be excited by the challenge of change, and you’ll look forward to growing your career as our business grows. You’ll be brave enough to try new things, safe in the knowledge that failure is part of your learning journey.

You’ll be supported by like-minded people, who don’t just care about innovation – they care about you, too.

I knew I made the right decision to join Proact, but I have been blown away by the support, the help and the kindness of people. Everyone just seems to want to be friendly and help you… I’m loving it.

“I’m here to break the mould. To stake new ground. To do things differently. I put the customers first, but I don’t sit back when it comes to my career. I bring my whole self to work, and I put 100% into everything I do. Every minute, every hour, every day. I’m integrity. I’m commitment. And I’m excellence. I am a Proactivist.”

Your wellbeing. Our priority.

The pandemic forced the world to stop and take notice of the impact of the mental, physical, financial and emotional pressures of work. We did the same by supporting every Proactivist to continue to be their best selves, despite being physically remote and by embracing technology to enable our continued business success. We have grown throughout the pandemic – imagine what we can achieve now we are coming back together again. Throughout Covid, we put employee wellbeing at the centre of everything.

Our future working environment will be hybrid, so we’ll make sure you have everything you need to help you perform at your best, whether you’re working from the office or from home. Our six superb UK locations help us collaborate as teams when we really need to.

Above all, we believe that the flexibility of hybrid working allows our people to optimise their wellbeing by getting the best of both remote and office based working. It means we get the best from you. Therefore, so do our customers.

24/7 perks and benefits

We don’t just prioritise your wellbeing at work, which is why we offer a wide range of perks and benefits that you can take advantage of 24/7.

Private medical insurance via AXA Health

There’s no excess on any claims, and you’ll receive cashback for optical and dental bills, confidential 24/7 Employee Assistance line, plus an option to add additional family members to your policy.

Generous annual leave

You’ll have incremental increases based on how long you’ve worked with us, with the option to purchase an additional five days per year.

Scottish Widows pension

You’ll contribute 5%, and we’ll contribute 4%.

Three paid charity days

Our strong commitment to CSR means we offer three paid leave days for you to get involved with any charity you choose.

Proactivist Points

We recognise and reward anyone who lives and breathes our values. For example receiving positive feedback from a colleague or client or gaining a job related qualification.

Recruitment referral scheme

You could earn rewards by introducing us to anyone who you think would make a great Proactivist.

Cycle scheme

Discover a greener way to commute with a discounted bike and kit.

Help to stay well

We’re here for you with wellbeing weeks, our Mental Health First Aider network, our Wellbeing Hub and much more.

Chances to tell us what you think

We hold regular employee engagement surveys (PMI) with follow-up team action plans.

Great family support arrangements

From enhanced maternity and paternity pay to flexible working hours during the Covid-19 pandemic, we’re committed to making life easier for families.

Discounted Tastecard

Make big savings at the UK’S favourite chains and thousands of independent restaurants.

Annual celebrations

Celebrate everyone’s achievements at the end of every year with our annual company awards event.

Accelerated development

Developing next-generation data solutions will help us grow our business and achieve our vision. To do that we need people who are open to personal and professional development.

People who are proactive in their thirst for learning. People who take personal accountability for their growth. That’s why we offer a range of non linear development opportunities, as well as structured career paths in many areas of our business.

It’s why we’ll support you to gain accreditation wherever its needed and build your skills for life. The digital world is ever evolving. We need to do the same.

During my 20 years with Proact, I’ve seen so many people come in and grab an opportunity to make themselves a key part of the business – graduates, apprentices, people making career transitions, all kinds of people come in and grow exciting careers here. There’s nothing better than seeing deserving individuals have long and happy careers within Proact.

A family of like-minds

We might all be doing different jobs in different locations. But as Proactivists, we all share the same way of thinking. For example, as a technology leader, we used our extensive knowledge to make sure none of our people felt isolated during the pandemic.

Our business is data. Our solutions connect with customers and their needs. And whatever the challenge, our family across the UK come together to make it all happen.

Live your best life – inside and outside of work

Join us as a Proactivist and you’ll be able to make the most of a wide range of benefits that can complement and enhance your lifestyle.

We’ll encourage you to be yourself, and your best self, every day at work.

Our flat structure offers all the support you need to learn, develop, grow and progress. An open mindset to your development will lead you into all sorts of exciting opportunities.

You’ll have the chance to engage with leading tech partners and build your own industry network.

We offer private comprehensive health care cover to every Proact employee and a range of health and wellbeing benefits to help you stay well, both in and out of work. You can also add family members to the policy and get cashback for optical and dental bills.

We’ll reward you financially with a great salary, an excellent pension scheme with options to increase your contributions and grow your pension if you wish.

We’ll encourage you to be yourself, and your best self, every day at work.

Our values are how we operate at all times and we reward and recognise them in action through a number of programmes designed to celebrate our successes.


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