Support
Alle Hilfe, die Sie benötigen, von einem erfahrenen IT-Partner, dem Sie vertrauen können
Service Management von Proact gibt uns völlige Sicherheit. Sie überwachen, analysieren und verbessern rund um die Uhr. Und sollte etwas schief gehen, haben wir die beste verfügbare Hilfe, um die Dinge so schnell wie möglich in Ordnung zu bringen“.
IT Operations Director
Wir haben uns für Proact Monitoring-as-a-Service entschieden, weil wir wissen, dass alles überwacht wird und wir die sofortige Unterstützung erhalten, die wir brauchen, wenn etwas schief geht.
IT Operations Director
Wie wir die IT transformieren

Expertenwissen

24/7 Support

Vorausschauendes Denken
Wie wir die IT transformieren

Infrastructure
Support and management
As-a-Service
Beispiele Support Services

Premium Support
Specialists on our 24/7 help desk will help fix your problem as fast as possible, contacting (multiple) vendors on your behalf if they need to,

Monitoring as a Service
Add proactive monitoring, where we monitor your environment and notify you when there’s a problem. This means that we can help you start fixing the

Service Management
Add incident resolution, plus change & release management to keep your IT environment performing at its very best, and leaving your IT team free.
Support Ressourcen

Bates Wells enhances focus on core operations by selecting Proact as IT partner
London-based law firm Bates Wells has chosen IT services provider Proact to design and implement a significant IT infrastructure refresh, along with enhanced customer support, to help them enable new ways of working.

Liseberg
Modernised infrastructure delivers streamlined IT operations, improved protection against cyberthreats, and room to grow. At Liseberg, Sweden’s largest amusement park, preparations are well underway for

Colly Company
Data management service provides redundancy and cloud-readiness Colly Company had adopted a cloud strategy which required a step-by-step migration from their on-premises IT infrastructure. Before